Buying: Action Needed
#Listings have not been marked as paid – The number of purchases by listing number that have not been marked paid by the seller (multiple purchases of the same listing count as 1)
#Listings you have been outbid on – The number of listings you have bid on, but are not the high bidder
#Listings need feedback left – The number of listings where you are the ‘buyer’ that need feedback
#Unpaid Invoices – The number of invoices set by the seller that have not been parked as paid (one invoice can include multiple items by one seller)
Buying: General
Currently watching # listings – The total number of open and closed listings on your watch list
Currently bidding on # listings – The number of listings you have entered a bid for
Currently winning # listings – The number of listings where you are the high bidder (listings that have not closed)
Total Items won: # - The total number of items where you were the high bidder when the listing closed plus the number of instant Buy Now purchases
Selling: Action Needed
# Listings are sold and awaiting invoices – The number of listings that are closed auctions, or fixed price sales, that need an invoice created
# Sales are paid and need shipment notification- The number of sales that have been marked as paid, but not marked as shipped.
# Listings need feedback left – The number of listings where you are the ‘seller’ that need feedback
# Listing templates were recently added – The number of listing templates that have been added within the last 12 hours.
Selling: General
Currently # active listings – The number of current active (open) listings posted by this user
Total listings sold: # - The number of listings that have closed with a winning bid or a Buy Now purchase
Total listing templates available: # - The number of listing templates that are available for activation
My Account - Buying
Watching
Price – The current price of the item
Shipping Cost - The cost to ship the item as defined by the seller
Seller ID – The user selling the item
# Bids – Total number of bids the item has received, or the total number of items sold in a fixed price listing
Time Left – The amount of time until the listing ends
Listing Number – The listing number is displayed in ( ) parenthesis
Listing Title – The listing title is displayed after the listing number
How to remove an Item from your watch list:
1) Check the box associated with the listing to be removed from the watch list.
2) Click the "Remove from list" button located at the bottom of the watch list.
View Sellers Other Items – This button allows a user to view the seller’s other items. If the seller has a storefront, the user will be directed to this seller’s store.
Contact Seller – An email will be sent containing the message that is entered into the contact user form.
Bidding
Current Price – The current winning bid
Shipping Cost - The cost to ship the item as defined by the seller
My Max Bid – The maximum amount you have bid on a listing
Time Left – The amount of time until the listing ends
Listing Number – The listing number is displayed in ( ) parenthesis
Listing Title – The listing title is displayed after the listing number
Won
Seller ID – The username of the seller
Sale Price – The amount of the sale (highest accepted bid or fixed price)
Quantity – Number of items you have selected to purchase
Total Price – The total price due including shipping and tax (if added by the seller)
Example:
(Price x Quantity)+(Shipping x Quantity) + Tax = Total Price
Or
(Price x Quantity) + Shipping + Tax = Total Price
Sale Date – Date the listing ended or item was purchased with Buy Now
Status – The communication status (by symbol) between the buyer and seller
View Invoice - This button is available if the seller has created an invoice for the sale
Pay Via PayPal – This button is available if the seller includes PayPal payment information when listing the item.
Contact Seller - An email will be sent containing the message that is entered into the contact user form.
Leave Feedback – Buyer is directed to their "Leave Feedback" section (this is available if the buyer has not left feedback for this transaction)
Remove from list – This allows a user to remove old completed transactions
How to remove a transaction:
1. Check the box associated with the listing to be removed from the watch list.
2. Click the "Remove from list" button located at the bottom of the watch list.
Not Won
Final Price – The final selling price of the item
My Max Bid – The maximum amount bid on the item
Seller ID – The username of the seller
End Date – The date the listing ended
View Seller’s Other Items - – This button allows a user to view the seller’s other items. If the seller has a storefront, the user will be directed to this seller’s store.
Contact Seller - An email will be sent containing the message that is entered into the contact user form.
Remove from list - This allows a user to remove non-winning listing records
How to remove a transaction:
3. Check the box associated with the listing to be removed from the watch list.
4. Click the "Remove from list" button located at the bottom of the watch list.
My Account - Selling
Sold
Buyer ID – The username of the Buyer
Sale Price – The final price of the item (does not include shipping or tax)
Quantity – The quantity of goods purchased
Total Price – The total due for the item (includes shipping and tax)
Sale Date – The date the bidding ended on an auction listing or the date a fixed price item was purchased with "Buy Now"
Status - The communication status (by symbol) between the buyer and seller
View / Edit Invoice – View previously entered invoice information or update the current invoice (e.g. to add a tracking number)
Contact Buyer – An email will be sent containing the message that is entered into the contact user form.
Leave Feedback – The Seller is directed to their "Leave Feedback" section (this is available if the seller has not left feedback for this transaction)
Mark As Shipped / Mark As Not Shipped – Toggle the shipped status of the item
Mark As Paid / Mark As Not Paid – Toggle the paid status of the item
Remove From List – Remove this sale from view (does NOT delete the information)
Copy Listing(s) – Copy this listing to a listing template
Create New Invoice – Select the listings (checkbox) that need an invoice and click "Create New Invoice" button. This creates an invoice for each item selected. To add multiple items to an invoice, create ONE invoice for one item, and proceed to "Assign Items to Invoice"
Assign Items to Invoice – Select the listings (checkbox) that need to be added to an exhisting invoice. Choose invoice from dropdown menu, click "Assign Items to Invoice"
Note: When creating an invoice, listings that accept PayPal cannot be combined with listings that do not accept PayPal (for a multiple item invoice).
Invoice
Buyer – The first and last name of the buyer, plus the username and email address
Amount Paid – Enter an amount if they have already paid
Paid Description – A description of the amount paid
Other Charge – Enter additional charges if applicable
Charge Description – A description of other charges
Item Details – Item number, quantity purchased, cost per each, subtotal (quantity x cost), shipping, and tax if applicable
Shipping – The amount entered when listing the item, or enter a different amount
Tax – Manually add the tax that must be paid on the item
Tracking Information – Enter the tracking number if applicable
Remove Item – Check this box, then save changes to remove the item from the invoice
Invoice Balance – The total amount due for the invoice
Notification – Invoice update and buyer notification for the changes made to the invoice
Unsold
Number – The listing number
Title – The listing title
Highest Bid – The highest bid received
Reserve – The reserve price of the listing (auctions only)
#Bids – The number of bids the listing received
#Watchers – The number of users who have this item on their watch list
End Date – The date the listing expired
Status – Copied, or not copied.
List Similar – Create a new listing similar to this expired listing.
Remove From List – Remove this listing record from view.
Copy Listing – Select the checkbox and click "Copy Listing(s)" to add this as a new template
Active Listings
Number - The listing number
Title – The listing title
Quantity – The quantity available
Current Price – The current bid price (or the only price for a fixed price listing)
Reserve – The reserve price (auctions only)
#Bids – The current number of bids
#Watching – The total number of users who have this item on their watch list
Time Left – The amount of time until the listing ends Status – Copied or Not Copied
Edit Listing – Edit or add information to the listing
End Early – Cancel the listing before the scheduled end date
Copy Listing(s) – Select the checkbox and click "Copy Listing(s)" to add this as a new template
Listing Templates
Create New Template – Select this to create a new listing template
Number – The listing number
Title – The listing title
Quantity – The quantity available
Current Price – The beginning bidding price or the fixed price
Reserve – The reserve price
Buy Now – The Buy Now price
Created - The date the template was created
Status – Copied or Not Copied
Edit Template – Change the listing information
Activate Listing(s) – Activate a listing temple
Delete Template(s) – Delete a listing temple (non-recoverable)
StoreFront
Quick Links: View Store – Brings the user to their storefront
Quick Links: Inventory – Brings the user to Selling > Active Listings in their My Account section
Quick Links: Recently Sold – Brings the user to Selling > Sold in their My Account section
Store Title - The name of the store
Short Description – This short description is shown on the main stores page beneath the store title
Upload Banner – The store banner is displayed on the user’s store page (suggested size is 728 x 90)
Upload Logo – This logo is show on the main stores page for all randomly selected featured stores
About the Store – Information is displayed in the user’s store, accessible by selecting the "About the store" tab
Close Storefront – Disable the storefront feature
Confirm Changes -
Correct Changes – This allows the user to go back to fix any errors before saving the new changes.
Cancel Changes – This cancels all new changes.
Save Changes – This saves all new changes
My Account - Trading
Offers Sent
Listing Title – The listing number and listing title
Date – The date the offer was sent or a reply received
To – The username of the person who will receive the trade message
From – The username of the person who sent the message
Status – Pending, Accepted, or Rejected. A pending offer has not been evaluated by the user who created the listing. If rejected, you will be able to send a counter offer.
Quantity – The quantity requested in trade.
Message – The trade offer sent plus the replies from the other party.
Offers Received
Listing Title – The listing number and listing title
Date – The date the offer was sent or when you replied
To – The username of the person who will receive the trade message
From – The username of the person who sent the message
Status – Pending, Accepted, or Rejected. A pending offer has not been evaluated by the user who created the listing. You will be able to mark each offer as either accepted or rejected.
Quantity – The quantity requested in trade.
Message – The trade offer and your reply.
My Account - Feedback
My Feedback – This section lists the users who left feedback, their comment, whether it is positive, neutral, or negative, date, and item number.
Leave Feedback - A user can only leave feedback once per listing number, and that user must be one of the two parties involved in the transaction. To leave feedback:
1. Check the box(s) of the listing(s) where feedback will be left.
2. Select feedback status (Positive, Negative, Neutral).
3. Enter comment.
4. Click "Leave feedback for selected users".
My Account – Account
Account Details
Request to Change Username or Email Address – This is at the sole discretion of the site administrator. Enter the new username or email address, and a email notice is sent to the site administrator requesting the change.
Change Account Information – This section allows a user to update their personal information, change their email settings, and change their membership plan (if enabled).
Change Password – This allows a user to change their password at any time.
1. Enter current password (case sensitive).
2. Enter new password.
3. Confirm new password.
4. Click "Change Password"
Billing Details
Change Billing Info – This allows a user to change their billing address and credit card information (if accepted).
Make Payment – This is where a user can submit a payment for the charges they have incurred from using the website. The user must enter the amount in the field corresponding to their payment type.
View Invoice/Hide Invoice – The user can define the date range of charges/payments to view. Each transaction will have a status of either "completed" or "pending". Pending transactions are not included in the total due.
Public Profile – This allows a user to give more information about themselves or their business. This information is displayed alongside a users feedback. The link to a user’s profile will appear next to their username on their item listing pages.
General Help – Selling Process
STEP 1 of 4
Choose a category
STEP 2 of 4
Select Listing Format
Select Currency (if enabled)
Edit Item Location (if necessary)
STEP 3 of 4
Title – The listing title
Starting Price – Beginning bid amount
Reserve Price – Lowest acceptable sale price
Buy Now Price – Instant purchase price
Accept Payments with PayPal – Check if PayPal is accepted
Update for add PayPal email address to your account (Edit if necessary
Payment Instructions – Enter payment instructions for the buyer
Shipping Cost – Enter shipping cost (if known)
Detailed description – Item (listing) description
STEP 4 of 4
Number of days to run – Select the listing duration
Auto Re-List (if enabled) – Select # of auto re-lists (if item does not sell
Hit Counter Style – Select a hit counter
HomePage Featured – Listing option
Category Featured – Listing option
Gallery Listing – Listing option
Highlight Listing – Listing option
Bold Listing – Listing option
Upload Base Image – The main item image
Free Extra Images (if enabled) – Add more images
Premium Extra Images (if enabled) – Add more images
ITEM REVIEW & SUBMIT LISTING
Review your item details and fees, and submit your listing or go back and make changes.
Payment required up-front – The user can select the type of payment they wish to make from the list of options. These payment options are only the accepted methods of payment as defined by the site administrator. If credit cards are accepted (optional), but the seller does not have a card on file, the option to pay using a credit card will not be available until the user enters credit card billing information ( using the link "To change or add payment info, click here").
General Help – Item Details
Comments & Ask the Seller a Question - There are two ways to post a question to the seller (Contact User Form), by clicking the username or selecting "Ask the seller a question" from the listing details page. Only verified registered users can access this function. After submitting the Contact User Form, the message is posted on the item detail page and the seller receives an email notification. The seller must login to answer the user directly from the listing detail page.
Mail This Item to a Friend – Enter an email address into the "To" field of the form to send your message and a link to this listing.
Watch This Item – Selecting this option adds this listing to your "Watch List". This is only available for registered users.
Bid History (Auctions and Dutch Auctions) – Lists the username, bid amount, and date of bid. Since traditional auctions use proxy bidding, only the current winning bid is shown. Dutch Auction bid histories show the maximum bid by each user.
Purchase History (Fixed Price Listings) – Lists the username, quantity, purchase amount, and purchase date.